Sells digital cameras, camcorders, DVD players, TVs, Hi-Fi, sound, scanners and printers. Visit Pixmania for photo, video and sound products.
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Pixmania delivery and customer support sucks!
Pixmania delivery and customer support sucks!
Reviewed by: Geof Smith, Jul 1 2005 12:00AM
I bought a digital camera and paid for DHL Express 24h delivery. After 24 hours, the order was not still with Pixmania and I called their customer support demanding an explanation. They impolitely answered that I had not read their terms and conditions, which should say that I should allow an additional 24 hours for backlog. Further, they explained that it would not be possible to deliver my order in 48 hours because DHL was not shipping on Saturday, so I would get it next Monday.
Thus, paying for DHL express service all I got was a delivery, which took more that 96 hours - shame on Pixmania!
1 of 5 people found this review helpful
ipod
Reviewed by: Anne Glover, Jun 24 2005 12:00AM
I bought an Ipod photo 60 GB from Pixmania, attracted by the price and a promise of free 24 h delivery. It arrived 60 h later with a European power plug and French and German user manuals. When I phoned them (they were helpful), they said that the Ipod was French specification and that I would have been alerted to this if I had clicked the link to technical information on their website. As I knew the technical spec of the ipod, I hadn't done this. They chose not to display important information for customers prominantly on their website which seems a bit dishonest. Their remedy was to provide a link to a free download of the English manual and to send a 3 pin adapter (FOC). I wouldn't order from them again.
creative zen xtra
Reviewed by: Graham S, Mar 23 2005 12:00AM
Xmas present delivered player arrived faulty. Returned. 3 months later replacement arrived. Guess what - faulty too. Am none too pleased with pixmania
2 of 2 people found this review helpful
fujifilm E500 digital camera
Reviewed by: mabel staurt, Jan 15 2005 12:00AM
I recently purchased my camera from pixmania and was very satisfied with their whole system of ordering. The camera was delivered next day as promised and, one can even track the delivery process on line.Would use this company again most definately.
5 of 5 people found this review helpful
24 hour delivery??
Reviewed by: monkeymaster, Jul 19 2004 12:00AM
Ordering on line was easy, the camera was excellent- and although the power lead was european 2 pin there was even a 3 pin converter plug included. Also included were full uk instructions- a saving of £50 on high street prices. HOWEVER 24 hour delivery?? Lets try 120 hour. Who do you blame, DHL for poor operations or Pixmania for using them despite many similar complaints?
6 of 6 people found this review helpful
Camera, photo, digital, camcorder, DVD player, TV, Hi-Fi, sound, scanner, printer, traditional, canon, nikon, sony, olympus, pentax, sharp, casio, toshiba, epson, JVC, kodak, minolta, buy, purchase, sell, sells, selling, merchant, retailer, online, CAMERAS, SONY Cyber Shot DSC-P10, SONY Cyber-Shot DSC-P12, PENTAX OPTIO S + SD 128 Mb, SONY Cyber Shot DSC-P72, SONY Cyber Shot DSC-V1, CAMCORDERS , CANON MV600i + 5 MiniDV Premium 60mn + Pix Camcorder Bag, CANON MV600i, SONY Camcorder D8 DCR-TRV245, CANON MV650i + 64 MB SD + 5 MiniDV Premium 60mn + Pix Camcorder Bag, SONY MiniDV DCR-TRV33 Camcorder, TELEVISION, SONY DVD player / recorder RDR-GX7, SOUND, Archos Multimedia Jukebox AV340 + DVR Module, Archos Jukebox Multimedia AV320 + Module DVR, Archos CompactFlash Reader for Multimedia Jukebox, Archos Multimedia 20 Jukebox, Archos Jukebox Multimedia 120, Canon, Nikon, Fuji, Minolta, Olympus, Hewlett-Packard, Sharp, Samsung, JVC
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