Home > Home and Family > Plumbworld Plumbing

Shop online at Plumbworld Plumbing

The UK's leading online bathroom products store. Baths, Taps, Showers, Enclosures you will find them all here at big discounts. At Plumbworld online you will find a huge range of bathroom products to help you make the most of every new bathroom project in a broad range of styles from traditional to contemporary, so there is something to suit every taste and budget. As well as bathrooms plumbworld has a large range of heating and plumbing products to suit the professional installer, DIY enthusiast or self builder. Everything from boilers and drain cleaners to designer radiators.

Rating: User rating: 8 out of 10 Votes: 10

Rate Plumbworld Plumbing Review Plumbworld Plumbing Bookmark Plumbworld Plumbing

Online buying experience at Plumbworld Plumbing - User Reviews

Add your own review.

Very poor after-sales support

Great until something goes wrong

Reviewed by: bunchily, Dec 9 2008 6:03AM

To give them dues: yes, the prices are cheap; yes, delivery times are very fast. In fact, when my Mira mixer shower and DuraTherm towel rail first arrived I gave a glowing review in response to their customer feedback survey. However, when my plumber was unable to fit the towel rails due to faulty threads, that's when the problems began (for the record, there were no problems with the Mira mixer shower). For a start, no telephone support is provided. Surely e-mail support supplements and complements telephone support, and does not replace it. Apparently not though. So, after a succession of e-mails back and forth, the old towel rail was collected and a new one sent out (despite me not actually requested a new one, but hey . . . ). This new towel rail was also faulty and also rusting in places. I'm still waiting for this to be collected as the courier doing the collection arrives at random, unannounced times. Customer support actually told me to leave the towel rail outside my house, seemingly oblivious to the potential for theft. I would definitely approach this company with caution.

5 of 30 people found this review helpful

Poor service

Reviewed by: nw, Sep 28 2008 9:58AM

Original product delivered damaged, unable to contact by phone, item replaced with incorrect product. Finally on 3rd delivery the correct item was delivered but whilst I was out so they did not take the returned item. I advised them immediately and am now receiving emails advising I will be charged for 2 items!!! Poor service throughout

5 of 27 people found this review helpful

fantastic products and service

the place to go for bathrooms

Reviewed by: LouiseDJack, Mar 26 2008 12:54PM

I hunted for a new bathroom suite - everywhere. Focus, every single internet site, Luxury bathrooms you can't afford - as i say, every where. Then I stumbled upon Plumbworld - sounds more like a boy's porn site, but hey.
I found a fantastic discounted bathroom suite and kept my fingers crossed as I ordered. I just didn't know if it would arrive in five days, five weeks or even five years. Considering Focus have a delivery of four weeks, I was nervous as our plumbers were revving up to get plumbing.
Low and behold the suite arrived in about four days! Repeat that four days! And guess what - the suite was fantastic, far better than I'd seen in any DIY shop. And the cost - about £500 cheaper!
As you can tell I'm a fan. I really believe this company cares about its customers - a rarity.
As I forgot to order end panels for the bath I had to re order and they arrive two days after ordering. And the price for delivery on the panels was a fiver!
Obviously I didn't have reason to complain, so I can't comment on their after sales service. Although they did follow up an e mail of mine v quickly and offered to reimburse my over order of taps! My fault!
If you want value for money trust in Plumbworld. I did and now I' exceedingly grateful.
Enjoy!
One happy customer - and believe me I'm hard to please!

7 of 32 people found this review helpful

No phone contact

KMF London

Reviewed by: kmfitzgerald, Feb 1 2007 12:00AM

This vendor does not even have a phone number to contact regarding follow up of orders, which is quite critical when planning delivery dates for a big project. Fortunately I cancelled my order (received an e-mail confirmation only) ... be assured I will be checking my debit card details to make sure the cancellation was effective!

50 of 77 people found this review helpful

Pre and post sales

Reviewed by: Michelle Adams, Nov 2 2006 12:00AM

Quick delivery, good communications and follow-up to ensure product was satisfactory.

5 of 27 people found this review helpful

Read all 19 reviews

Review guidance and hints:

Please be as objective as possible.
Did you order from this store in the past?
Write about your experience, good or bad. Did the online store do it's job?
Was the Plumbworld Plumbing website user friendly and trustworthy?
When did the merchant (Plumbworld Plumbing) charge your card?
At time of the order, at time of shipping from warehouse, or later?
If the purchase includes delivery, did the goods arrive as expected?
Where the delivered product(s) as expected?
Will you shop online at Plumbworld Plumbing again?
Add your Plumbworld Plumbing review here

Add your own online shopping experience or comments on Plumbworld Plumbing below:.

Plumbworld Plumbing Offers, Sale and Promotions

Plumbing Brands and Manufacturers Available at Plumbworld

Aqualisa Showers & Taps, Aqualux Shower Enclosures, Astracast Kitchen Sinks, Architeckt Showers & Taps, Bemis Toilet Seats, Byretech Seals, Ceramica Baths & Suites, Clearwater Baths, Coram Shower Enclosures, Cotswold Heated Towel Rails, Cramer Bathroom Repairs, Creda Heated Towel Rails, Croydex Bathroom Accessories, Danfoss Heating Controls, Deva Taps, Draper Tools, DuraTherm Radiators & Towel Rails, European Water Care Solutions, Fernox Water Care, Franke Kitchen Sinks, Greenwood Extractor Fans, Grohe Taps & Showers, Grundfos Heating Pumps, Hansgrohe Taps & Showers, Haro Toilet Seats, Heatrae Sadia Water Heating, Hepworth Plumbing, Honeywell Heating Controls, Hydroflow Water Softeners, Hydrolux Shower Enclosures, Ideal Standard Bathrooms, In-Sink-Erator Waste Disposers, Invensys Drayton Heating Controls, Kapri Bathroom Accessories, Mira Showers, Monument Tools, Myson Heating, Park Lane Taps, Showers & Suites, Produckt Kitchen Sinks, Pureflo Water Filters, Redring Showers, Saniflo Macerators, Sanisplit Macerators, Santon Water Heating, Sauber Kitchen Sinks, Sentinel Water Care, Silverline Tools, Splash Bathroom Accessories, Stuart Turner Shower Pumps, Sussex Heated Towel Rails, Trianco Boilers, Triton Showers, Ultraheat Radiators, Watermill Shower Pumps, Wilo Heating Pumps, Xpelair Extractor Fans

Key products, services and areas of interest online at Plumbworld Plumbing

Bathroom, Showers, Shower Enclosures, Bathroom Furniture, Kitchen Sinks, Central Heating Products, Air Condtioners, Plumbing Supplies, Special Offers, plumpworld, plombworld, plompworld, plumming supplies, plumbing accessories Plumbworld Plumbing